File backup problems are a common issue facing business owners; we hear from numerous clients who think their data is protected--but it’s not. One accounting firm we worked with had its software vendor to install a tax preparation package. In an attempt to cut costs, that vendor used the fast and cheap method of having each day’s updated files copied to a workstation on the company network, rather than employing a proper backup solution.

A candle manufacturer we worked with had ten computers networked in a partitioned space on its factory floor. Although we had explicitly instructed this client to carry its backup tapes offsite each night, that step was not taken, and then the unthinkable happened.

Before we entered the picture, this next client had already met with several other computer consultants who provided it with astronomical replacement costs for its failing legacy server. It quickly became apparent that these other consultants were not familiar with the technology and were trying to upgrade the system to the “latest and greatest” without listening to what the client really needed. Meanwhile, the business was spending a lot of money on support while suffering through long periods of downtime, owing to constant server failures, yet its software wasn’t in any need of an upgrade.

We’ve been working extensively with dental offices. Some of our recent projects include implementation of digital x-ray equipment that gives off significantly less radiation than a typical x-ray system. What’s more, this newer technology has only a fraction of the weight and bulk of a standard setup—and is much quicker to work with.